Legal
Privacy Policy
Effective Date: July 1, 2026
At North Ember Travels, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our travel planning services.
By using our website or engaging our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the services you request, we may collect:
Personal Information
- Full name
- Mailing address
- Email address
- Phone number
- Date of birth
- Emergency contact information
- Passport information (when required for travel bookings)
- Traveler Known Traveler Number (KTN) or Redress Number (if provided)
- Travel preferences and special requests
Payment Information
Payments may be processed through secure third-party payment processors or directly through approved travel suppliers. North Ember Travels does not intentionally store complete credit or debit card numbers unless necessary for a specific booking and only in accordance with applicable security standards.
Travel Information
- Destination preferences
- Travel dates
- Airline preferences
- Hotel preferences
- Cruise selections
- Loyalty program numbers
- Seating requests
- Accessibility needs
- Dietary preferences
2. How We Use Your Information
Your information is used to:
- Plan and book travel
- Contact you regarding your trip
- Send confirmations and itineraries
- Coordinate with airlines, hotels, cruise lines, tour operators, and other travel suppliers
- Provide customer support
- Improve our services
- Meet legal or regulatory obligations
We only collect information reasonably necessary to provide our services.
3. Sharing Your Information
We may share your information with:
- Airlines
- Hotels
- Cruise lines
- Tour operators
- Car rental companies
- Travel insurance providers
- Payment processors
- Government agencies when required for international travel
We do not sell your personal information to third parties.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Data Security
North Ember Travels uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Complete your travel arrangements
- Provide customer service
- Maintain required business records
- Comply with legal obligations
- Resolve disputes
7. Your Privacy Rights
You may request to:
- Access the personal information we maintain about you
- Correct inaccurate information
- Update your contact information
- Request deletion of your personal information, subject to legal or contractual obligations
To make a request, please contact us using the information below.
8. Children's Privacy
Our website and services are not intended for children under the age of 18 without the involvement of a parent or legal guardian.
9. Third-Party Websites
Our website may contain links to third-party websites, including travel suppliers. North Ember Travels is not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will become effective immediately upon posting to our website. The Effective Date at the top of this page will indicate the latest revision.
11. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
North Ember Travels
Website: www.northembertravel.com
Email: Ian@northembertravel.com
Phone: (218) 409-6344